Refund & Return Policy
At Platinelle, every piece is created with precision and elegance. We want you to feel complete confidence in your purchase. Should you wish to return your earrings, we kindly ask that the following conditions be observed:
- Returns are accepted within 15 days of delivery.
- A 15% restocking fee will apply to all returns.
- Return shipping costs are the responsibility of the client.
Earrings must be unworn, unused, and in pristine condition. - Items that are altered, damaged, or show any signs of wear cannot be accepted.
This policy ensures that each creation remains a symbol of uncompromised luxury and integrity.